Account Manager

• Increase sales and margins by attracting new customers and expanding Medline’s product and service offering to existing customers
• Design and execute account plans to build new and grow existing business
• Create and maximise customer value and loyalty
• Work with Clinical Sales, Product Managers, and Customer Service Agents to drive sales success and customer satisfaction
• Manage tenders and price quotations with Customer Service & Tender Management and product divisions
• Gain customer insights and identify stakeholders to drive the purchasing process
• Work according to the Challenger Sales methodology
• Launch new products and solutions to customers
• Take active involvement in the complaint process for own customers
• Provide and regularly update sales forecasts
• Maintain and use CRM data to improve performance
• Collect customer feedback and market insights and suggest product and service improvements
• Organise symposia, conferences, and regional exhibitions to promote products online and offline

• Successfully completed higher education or relevant work experience in business and/or healthcare
• Healthcare industry experience and knowledge of hospital decision-making processes are advantageous
• Minimum 3 years of experience in sales
• Able to quickly build relationships with key people internally and externally
• Strong drive for results
• Well-organised and structured
• Ability to achieve results in a fast-paced, changing, highly demanding environment
• Solid analytical skills
• Strong communication and influencing skills
• Fluent in English and the local language

• Life insurance and medical insurance
• Company pension plan
• Company car
• Comprehensive induction by experienced colleagues
• Individually tailored onboarding plan and fixed contacts
• Employee Assistance Programme
• A range of training opportunities
• Support for employee development