Project Manager

• Scope and quote translation and localization projects for identified clients
• Plan and monitor projects to meet deadlines, quality, and budget requirements
• Manage client relationships and serve as the primary day-to-day contact for clients
• Provide support and input to internal teams and clients, including education about the localization process
• Collaborate with international production teams to create, implement, and maintain client- or project-specific procedures, solutions, checklists, and instructions
• Ensure the accuracy of financial project data, workflows, schedules, and processes to maximize efficiency and profitability
• Resolve questions and issues in a timely and effective manner for clients and internal teams
• Organize and participate in client meetings
• Maintain overall project oversight, delegate tasks, manage conflicts and emergencies, and develop alternative solutions when needed
• Ensure final project quality, on-time delivery, and client satisfaction

• Localization experience is required
• Minimum of 3-year project management experience
• Proven knowledge of industry-related tools (CAT, OCR, TMS, etc.)
• Ability to work under pressure in a deadline-driven environment
• Strong customer service, negotiation, and problem-solving skills
• Demonstrated self-motivation and flexibility to work independently, as part of a team, and under supervision
• Professional and consistent communication with clients and internal team
• Attention to detail
• Excellent organizational, planning and multi-tasking skills
• Ability to provide clear directions and guidance to a small team
• Gathering basic production data for QBRs or other client reporting

• Professional development and growth opportunities in the localization industry
• Training in new tools, technologies, and processes
• Energetic, multicultural, and empathetic working environment
• Joining a vibrant multicultural team spread across the Americas, Asia, Africa and Europe