Billing Manager

• Monitor key performance indicators affecting billing efficiency, including authorization rate, risk metrics, and cost optimization
• Conduct detailed billing analytics
• Negotiate terms and conditions with payment providers
• Work closely with product managers, support, finance, management, and development teams
• Research popular payment methods in different markets

• 1+ years of experience as a Billing Manager or Anti-Fraud Manager
• Experience with chargebacks, refunds, performance metrics, and cost optimization
• Strong analytical mindset and systematic approach to problem-solving
• Ability to work independently and formulate hypotheses and solutions to assigned problems
• Experience with PSPs including Stripe, PayPal, Braintree, Adyen, and Checkout
• Confidence with orchestration platforms, 3DS, payment tokenization, chargeback protection, Amplitude, Jira, and Tableau
• Solid knowledge of alternative payment methods such as PIX, Blik, Cash App, and Revolut
• Upper-Intermediate level of English or higher
• Experience in the financial or banking sector is a plus
• Experience working with payment systems is a plus
• Understanding of unit economics and data-driven decision-making methodology is a plus
• Experience creating technical requirements for developers and running A/B tests is a plus
• Experience in negotiations with business partners is a plus

• Flexible working schedule
• Work anywhere in the world, either remotely or in one of Gismart’s corporate hubs
• 100% compensation for coworking spaces in Ukraine (except Kyiv)
• 50% compensation for coworking spaces worldwide
• Free lunches for employees working from company hubs
• 12 public holidays per year for employees working outside Ukraine or Poland
• 100% sick leave compensation
• Partial coverage of medical insurance, sports activities, and therapy costs
• Equipment provided or maintenance costs covered
• 70% coverage of professional development courses
• 100% coverage of corporate English courses
• 18 working days of paid vacation per year
• 3 personal days per year
• An extra vacation day for each year at Gismart
• Corporate events and team-building activities across Gismart hubs