Director of Finance, People Operations

• Lead, coach, and hold the Controller accountable for month-end close, reconciliations, accounts receivable, accounts payable, payroll accounting, financial reporting, and finance-team performance
• Oversee finance managers and accounting teams supporting operating entities and property-management segments
• Maintain boundaries between corporate reporting and client/property accounting using QuickBooks Online and Buildium
• Own annual budgeting, forecasting, cash planning, scenario analysis, and monthly variance reviews
• Produce monthly management packages covering revenue, margins, expenses, labor, cash, receivables, payables, variances, and risks
• Partner with operating leaders to improve profitability, pricing, billing, collections, labor efficiency, and cost control
• Establish internal controls, approval limits, reconciliation standards, segregation of duties, and documentation
• Coordinate tax, insurance, banking, audit, and outside-accounting relationships
• Improve finance systems, dashboards, data quality, and automation
• Lead and hold the HR Manager accountable for HR team performance and company-wide people processes
• Translate the company plan into workforce plans covering roles, hiring priorities, capacity, compensation cost, and succession risk
• Oversee recruiting, onboarding, offboarding, employee records, payroll coordination, benefits, leave administration, and compliance
• Maintain performance-management systems, feedback, performance improvement plans, and reviews
• Track and improve time-to-fill, offer acceptance, 90-day retention, turnover, review completion, and training completion
• Guide managers on employee relations, documentation, coaching, and escalation
• Develop compensation ranges, promotion criteria, and career paths
• Serve as the COO’s principal leader for finance and HR operations
• Convert financial and people data into prioritized executive actions with owners, deadlines, metrics, and expected effects
• Participate in leadership planning, operating reviews, annual planning, and staffing or investment decisions
• Identify risks early and bring recommendations to the COO and CEO
• Set weekly operating cadences and scorecards for both functions
• Protect confidential employee, payroll, client, and financial information and maintain access controls

• Significant progressive experience in accounting or finance, including responsibility for close, financial reporting, budgeting, forecasting, cash management, and internal controls
• Experience leading managers and building teams that produce accurate work independently
• Working knowledge of HR operations, including recruiting, performance management, payroll/benefits coordination, employee relations, compensation administration, and employment compliance
• Experience in a multi-entity, service, property-management, real-estate, or similarly operationally complex business
• Strong ability to turn financial and people data into clear decisions for non-finance leaders
• Demonstrated judgment with confidential employee and financial information
• Strong written and verbal communication, follow-through, and comfort holding peers and managers accountable
• Advanced proficiency with spreadsheets and practical experience with accounting, property-management, payroll, HRIS, and reporting systems
• Ability to lead a distributed or remote team across functions and time zones
• Preferred: Bachelor’s degree in Accounting, Finance, Business, Human Resources, or a related field
• Preferred: CPA, CMA, MBA, SHRM-CP/SCP, or comparable professional qualification
• Preferred: Experience with QuickBooks Online, Buildium, BambooHR, Google Workspace, and workflow or reporting automation
• Preferred: Experience improving close speed, cash forecasting, billing completeness, collections, retention, or manager accountability with measurable results

• Employer-sponsored health coverage
• 15 paid days annually (PTO)
• 5 paid sick days annually
• Paid Holidays
• Remote work arrangement