Key Account Manager – CX & Contact Center

• Build strong, long-term partnerships as the face of the company to prospective customers
• Develop strategies and take responsibility for revenue and results
• Drive new initiatives and implement them directly within the company
• Work closely with the Head of New Business
• Document progress and achievement of targets transparently

• Completed university degree or comparable qualification
• Solid professional experience in sales, project management, or key account management—ideally in Customer Experience (CX) or contact center operations
• Strong customer-service orientation and excellent communication skills when engaging with decision-makers
• Independent, solution-oriented working style and the flexibility to thrive in a dynamic environment
• Willingness to attend occasional on-site customer meetings or industry events

• 100% remote work
• Flexible trust-based working hours to support your ideal work-life balance
• Flat hierarchies, short decision-making processes, and a true hands-on mentality
• Maximum scope to shape the role and take ownership of your ideas
• Attractive professional development opportunities in a growing company