Production Manager

• Coordinate client projects from approved scope through production, delivery, and closeout
• Track project timelines, deliverables, approvals, dependencies, outstanding assets, and key deadlines
• Maintain visibility into active production, upcoming projects, and potential risks
• Follow up on missing information, client approvals, assets, specifications, and deliverables
• Identify and escalate timeline, resource, scope, or coordination issues
• Coordinate handoffs between client strategy, creative, media, sales, operations, and outside production partners
• Ensure designers, videographers, editors, translators, media partners, and vendors receive required information and materials
• Organize creative briefs, specifications, production requirements, approvals, and versioning needs
• Coordinate production across digital advertising, social content, video, programmatic media, print, and other campaign deliverables
• Track external vendor deadlines, deliverables, and production risks
• Review upcoming work and approved projects from a production perspective
• Identify missing deliverables, unclear specifications, unrealistic timelines, vendor requirements, and resource gaps before production begins
• Flag projects requiring additional budget, staffing, production support, or leadership involvement
• Monitor project budgets, vendor costs, and scope changes
• Participate in selected client meetings and provide status updates
• Communicate asset requirements, deadlines, and approval needs
• Collaborate with leadership, the Creative Director, account strategy, and media teams
• Review workflows and document repeatable procedures, checklists, and project-management systems
• Identify tasks suitable for AI tools or automation and assist with implementing AI-enabled workflows with quality control

• 3+ years of experience in agency production, project management, creative operations, marketing operations, or a similar multi-client environment
• Experience coordinating creative teams, internal stakeholders, external vendors, and client deliverables
• Experience managing projects involving multiple deadlines, approvals, dependencies, and stakeholders
• Familiarity with creative, media, advertising, video, or digital marketing workflows is strongly preferred
• Strong project-management, organization, prioritization, and follow-up skills
• Ability to identify production risks, dependencies, missing information, and potential delays
• Experience using project-management and collaboration platforms such as Monday, ClickUp, Asana, Trello, Microsoft Teams, SharePoint, Slack, or similar tools
• Ability to coordinate work across multiple departments while balancing competing priorities
• Strong attention to detail and ability to remain calm under pressure
• Ability to independently manage responsibilities and recognize when issues require escalation
• Ability to identify opportunities for process improvement and more efficient production workflows
• Interest in AI, automation, and tools that improve operational efficiency
• Must be available to work 9:00 AM–5:00 PM EST aligned with the client’s time zone
• Resume must be submitted in English and PDF format
• Must submit a video showcasing skill sets using the same email as the application

• Fully remote work arrangement
• Exposure to creative production, media, client strategy, vendor management, process improvement, and AI-enabled operations
• Opportunity to contribute to the growth of an AI-forward marketing agency
• Opportunity to help build a more efficient delivery model