Recruiter/Scheduler

• Advertise that 2nd Family is hiring across several platforms using pre-approved expenses
• Build a consistent pool of job applicants
• Pre-screen applicants against 2nd Family criteria
• Schedule interviews for qualified candidates
• Add interviews to the calendar and provide interviewers with resumes and phone-screen notes
• Collect new caregiver information and complete employee files
• Obtain signed onboarding paperwork and email the Orientation Manual
• Enter caregiver information accurately and promptly into AxisCare
• Scan and save required documents online
• Collect updated copies of expired caregiver documents
• Complete scheduling by close of business Wednesdays for the following two full weeks
• Follow up on unconfirmed shifts
• Call, text, and email caregivers to fill shifts
• Participate in the weekend on-call rotation
• Request assistance from office assistants or management for scheduling tasks when needed
• Make every effort to fill shifts more than 48 hours before their start
• Coordinate caregiver staffing so shifts are covered and patients receive care

• Professional and efficient in both verbal and written English communication
• Excellent time management skills, with a proven ability to meet tight deadlines
• Passionate about delivering excellent service to caregivers and clients alike
• Thorough and methodical in handling documents, shifts, and staff coordination
• Able to think on your feet and adapt quickly to last-minute changes
• Bachelor’s degree in Business Administration or a related field
• 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting
• Familiar with medical terminology and health insurance basics
• Strong English communication skills, written and verbal
• Must be available to work 8:00 AM – 5:00 PM CST, Monday through Friday
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Skilled in Google Suite (Docs, Sheets, Gmail)
• Experience using scheduling systems

• Permanent work-from-home setup
• Company equipment provided
• Government Mandated Benefits Employer Share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth
• Industry-leading salary packages