IT Customer Support Intern

• Support the IT support team in day-to-day operations (1st- and 2nd-level support)
• Receive and process support requests via email and ticketing system
• Install, configure, and maintain hardware and software
• Analyze and resolve issues in collaboration with experienced colleagues
• Document IT processes and support cases
• Contribute to internal IT projects and rollouts

• Basic knowledge of Windows and/or Linux operating systems
• Interest in networking technologies, cloud services, and IT security
• Initial experience in IT support is an advantage but not required
• Analytical thinking, a structured approach to work, and strong problem-solving skills
• Ability to work in a team, strong communication skills, and enjoyment of working with people

• Exposure to modern IT environments and cloud technologies
• Hands-on experience working as part of a dynamic team
• Personal guidance and the opportunity to actively contribute your own knowledge
• Flexible working hours and, where applicable, remote work opportunities
• Potential for a long-term collaboration after the internship