Employment Law Paralegal

• Review, prioritise and follow up on new client enquiries
• Speak with prospective clients to understand their employment-related issues
• Triage enquiries and identify matters requiring solicitor input
• Explain relevant services and fixed-fee options to prospective clients
• Manage client follow-ups and support conversion of suitable enquiries into instructions
• Assist with onboarding, payment and solicitor allocation
• Maintain accurate records of enquiries and client communications
• Support solicitors with case documents, chronologies, legal research and correspondence
• Assist with settlement agreements, Employment Tribunal matters and general employment law casework

• Previous experience or strong knowledge of UK Employment Law
• Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar
• Excellent spoken and written English
• Strong client communication and telephone skills
• Excellent organisation, follow-up and time-management skills
• Ability to work independently in a remote environment
• Strong commercial judgment and ability to identify when matters require escalation
• Client intake, legal business development or lead-conversion experience is highly desirable
• Solicitor qualification is not required

• Remote work arrangement