Product Specialist – Laboratory Chemicals

• Develop and execute territory, account, and sales strategies to achieve revenue, profitability, and market share growth targets
• Identify, qualify, and convert new business opportunities
• Expand relationships and product penetration within existing accounts
• Understand customer workflows, applications, and technical requirements to recommend suitable products and value-added solutions
• Build relationships with customers and key decision-makers through proactive engagement, technical support, and follow-up
• Collaborate with commercial teams to drive cross-selling and integrated solutions across the Thermo Fisher Scientific portfolio
• Partner with Product Management and Marketing on product launches, promotional campaigns, competitive positioning, and market development
• Provide technical product guidance, address customer enquiries, and coordinate resolution of customer issues
• Develop territory coverage plans and prioritise high-potential customers, market segments, and growth opportunities
• Monitor market trends, competitor activities, and customer requirements and provide commercial insights
• Maintain and manage the sales pipeline from prospecting through qualification, negotiation, and closure
• Deliver monthly and quarterly sales forecasts targeting accuracy within ±5%
• Maintain customer records, sales activities, and opportunity updates in Salesforce CRM with weekly completion
• Meet customer visit and engagement targets and participate in sales reviews and territory planning
• Collaborate with Product Management, Supply Chain, Customer Service, and Technical Support on customer requirements, product availability, and demand forecasting
• Support marketing initiatives, customer-facing materials, and portfolio growth strategies
• Identify broader commercial opportunities across the Laboratory Products business
• Ensure compliance with organisational policies, commercial processes, and EH&S requirements
• Undertake other responsibilities as reasonably required to support business objectives

• Tertiary qualifications in Chemistry, Analytical Chemistry, Biochemistry, or a related scientific discipline, and/or equivalent relevant industry experience
• Minimum 3 years of sales experience, preferably within laboratory chemicals, scientific consumables, or a related technical sales environment
• Demonstrated success in achieving sales targets, developing customer relationships, and converting business opportunities
• Strong interest in laboratory chemicals, scientific applications, and delivering customer-focused solutions
• Experience in territory management, business development, and CRM-based opportunity management
• Willingness and ability to travel regularly across the assigned territory
• Strong commercial acumen with a proactive, results-driven approach to sales and business development
• Excellent communication, presentation, negotiation, and relationship-building skills
• Ability to understand customer applications and translate technical requirements into appropriate commercial solutions
• Strong organisational, analytical, and time-management skills, with excellent attention to detail
• Strategic thinking and ability to prioritise opportunities and translate plans into measurable outcomes
• Customer-focused and solution-oriented approach with commitment to responsiveness, follow-up, and service excellence
• Ability to work independently and collaboratively
• Proficiency in CRM systems, particularly Salesforce, and Microsoft Office applications
• Positive, professional attitude with commitment to continuous improvement, teamwork, and high performance

• Comprehensive health and wellbeing benefits
• Wellness programs
• Employee Assistance Program providing confidential personal and work-related support
• Flexible work arrangements
• Generous leave policies
• Option to purchase additional leave
• Paid birthday leave
• Company-paid parental leave
• Paid volunteer time for non-profit organisations
• Online courses via Thermo Fisher Scientific University Plus
• Workshops
• Mentorship programs
• Continuous learning and skill development