Field Sales Specialist

• Drive trade marketing and distribution of services through targeted sales channels
• Grow market share and achieve sales targets in the Western Cape Atlantic Seaboard
• Identify and canvass for new customers within targeted areas and industries
• Conduct post-sale calls, follow-ups, and log client activity and demos
• Research sales leads, plan territory trips, and execute customer acquisition plans
• Conduct promotional calls, promote products, and upsell or cross-sell services
• Achieve monthly and quarterly Gross Profit, device sales, and demo targets
• Complete feedback loops, including Swarm and demo feedback, HubSpot usage, and deal pipeline management
• Provide feedback on improvements to sales and service procedures
• Sign up merchants and assist with required FICA documentation
• Facilitate warm leads through the signup process and documentation
• Conduct complimentary follow-up visits to larger clients
• Focus on specialized campaigns and report on top merchant and area-targeted campaigns
• Monitor marketplace competition and share relevant insights
• Resolve customer complaints by investigating problems, offering solutions, and making recommendations to management
• Uphold company standards and values when representing the brand
• Maintain professional and technical knowledge through ongoing learning

• National Senior Certificate (Matric) is required
• Minimum 3 years’ Field or Outbound Sales experience
• Valid driver’s license and own reliable transport are essential
• Previous experience in route optimization, solution selling, activations, and cold calling
• Excellent verbal and written communication skills
• Intermediate knowledge of Outlook, Word, Excel, PowerPoint, and CRM tools
• Proven sales track record, high sales focus, and customer orientation
• Advanced knowledge of sales funnel and pipeline management
• Strong relationship management skills
• Problem solver and self-starter
• Knowledge of territory planning and good time management skills
• Previous exposure to merchant services or the banking sector is advantageous
• Sales and Fintech understanding and FMCG experience are advantageous
• FICA training is advantageous

• Competitive remuneration and benefits, including reduced Gap cover rates
• Medical Aid and Group Risk scheme contributions
• Study leave
• Access to on-demand learning
• Friendly, collaborative culture
• Coffee on tap and a selection of hot beverages provided by the onsite Barista at HQ