Sales Manager – US Market

• Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows
• Enforce CRM discipline through training, audits, and corrective actions
• Drive performance through structured reporting and dashboards and improve funnel efficiency
• Lead and develop the sales team
• Coach and mentor team members, conduct performance reviews, and set goals
• Participate in recruiting and training new team members
• Manage high-volume inbound leads, response times, lead quality, workload balance, and lead distribution
• Own call quality and communication standards for US-based clients
• Review calls, coach objection handling and call structure, analyze deal losses, and develop SMS and email channels
• Lead through metrics including conversion rate, close rate, average deal value, speed to lead, and revenue per rep
• Design and execute data-backed initiatives to improve conversion and sales performance
• Identify and solve problems proactively and take ownership with limited resources
• Initiate improvements across sales processes, marketing collaboration, tools, and customer engagement

• 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth
• At least 2 years of managerial experience, leading and developing sales teams
• Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance
• Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control
• Experience managing inbound sales, preferably in a B2C or high-volume environment
• Experience leading teams of 5+ Sales Reps.
• Strong analytical mindset with the ability to make data-driven decisions
• Experience with call-based sales models
• Fluent English (working with US-based clients)
• High level of involvement in day-to-day sales operations
• Nice-to-have: Experience scaling inbound sales teams
• Nice-to-have: Proven success improving conversion rates
• Nice-to-have: Familiarity with call tracking and call scoring tools
• Nice-to-have: Background in fast-growing or high-volume sales environments

• Full-time, remote role (8:30 AM – 5:00 PM EST)
• B2B contract
• Fixed salary plus performance-based bonuses
• Real ownership of the sales function in a scaling U.S. business
• Opportunity to work with a professional international team and prestigious U.S. clients