Czech/Slovak Customer Support Representative

• Respond to customer inquiries via phone and email
• Provide accurate, reliable, and complete information tailored to each customer's request
• Identify customer needs and resolve questions efficiently
• Maintain high service quality and represent the brand with a customer-first approach
• Handle communications primarily in Czech/Slovak alongside English
• Collaborate closely with team members and internal support functions

• Fluency in Czech and/or Slovak (native or near-native level)
• Solid working proficiency in English
• Strong verbal and written communication skills
• Customer-oriented mindset
• Enthusiastic, proactive attitude with eagerness to learn
• Ability to work effectively from home independently and as part of a distributed team
• No previous customer support experience required
• Fresh graduates and entry-level applicants welcome
• Availability for standard business hours, Monday to Friday, 09:00–18:00

• Food allowance
• Comprehensive additional health insurance
• Fully paid initial training
• Structured onboarding
• Extensive employee benefits catalog with 50+ services and corporate discounts
• Referral bonuses
• Clear paths for long-term internal growth
• Fully remote work from anywhere in Bulgaria