PSP Onboarding Manager – iGaming

• Identify, evaluate, run demos/testing, and onboard top-tier payment providers for new market entries and existing market optimizations
• Lead day-to-day relationships with PSPs and Risk solution providers
• Conduct annual contract reviews and fee renegotiations with the Director of Payments
• Analyze payment costs versus conversion/performance with the Product team
• Track supplier incidents and enforce escalation procedures to maintain top-tier acceptance rates
• Serve as the go-to contact for internal teams on supplier details, fee structures, and technical contacts
• Notify relevant departments about changes related to PSPs
• Perform continuous operational, financial, and compliance risk analyses on supplier setups
• Improve existing systems and processes
• Monitor system queues, follow up on outstanding tasks, and investigate new requests
• Monitor competitor offerings, regulatory shifts, and emerging payment technology
• Use modern AI tools, including Claude, to streamline onboarding documentation upload and contract synthesis

• 5 years working experience in a similar role in a high risk industry like iGaming or Forex, with a network in offshore markets
• Proven ability to leverage an established payment network and execute rapid onboardings across multiple brands
• Ability to handle high-volume onboarding pipelines
• Strong command of numbers and analytical skills
• Hands-on experience collecting due diligence documentation, vetting contract terms, and optimizing pricing
• Excellent written and spoken English
• Willingness to travel periodically to Malta and attend key industry conferences approximately 2 times per year
• Professional certifications in payments, compliance, or risk management are nice-to-haves
• Experience integrating generative AI workflows, such as Claude, for documentation management is a nice-to-have

• 28 days of paid time off plus public holidays
• Truly global remote environment
• People-first culture that rewards ambition, integrity, and genuine collaboration
• Fast-paced environment driven by innovation, curiosity, and a shared love for technology