Risk & Compliance Specialist – Payments

• Become the payment risk reference point across all DotWorld merchant accounts and markets
• Build a common risk standard for all SaaS products, adapted to each market
• Lead fraud prevention, dispute management, and compliance with card network requirements
• Manage the anti-fraud tools and rules of each PSP
• Adapt anti-fraud rules to each product, market, and customer type
• Combat free-trial, subscription, and friendly fraud
• Define the 3DS strategy for each market, balancing its impact on conversion
• Manage chargeback prevention and alerts, as well as the deflection rate for each MID
• Take ownership of PayPal disputes and country-specific thresholds
• Analyze the causes of disputes and ensure their root causes are addressed
• Keep each MID below the thresholds of Visa, Mastercard, and PayPal monitoring programs
• Ensure compliance with scheme rules regarding retries, descriptors, and CIT/MIT tagging
• Represent DotWorld to PSP risk teams
• Define the EU and US checkout standards with Legal and verify compliance before each launch
• Build the risk standard for each new MID or market and provide risk approval before launch
• Monitor developments in scheme rules and subscription laws
• Maintain the risk dashboard and alert-triggered playbooks
• Recommend well-supported solutions and lead their implementation
• Build and monitor AI agents to automate routine monitoring activities
• Collaborate with the Head of Payment, Head of Partnerships, Data team, and product squads

• Ideally 5 years of experience in payment risk, with openness to a highly capable junior or more senior profile
• Experience at an e-commerce or subscription SaaS merchant, PSP, fintech, card scheme, or payment network
• Hands-on experience with the US market, including scheme rules, chargebacks, and state laws governing automatic renewal
• Experience managing PayPal disputes and risk
• Strong knowledge of Visa and Mastercard monitoring programs
• Experience configuring anti-fraud rules in PSP tools
• Understanding of the differences between fraud patterns in Europe and the US
• Comfortable working with data, reporting, and native PSP reports
• Strong autonomy and ownership
• Excellent prioritization skills and the ability to make sound decisions under tight deadlines
• Strong documentation discipline, including procedures, change logs, and PSP case files
• Fluency in French required
• Minimum B2 English required, with fluent English expected in day-to-day work
• Ability or strong interest in building and monitoring AI agents is a plus
• Exposure to LATAM or Asian markets is a plus
• Experience in a scale-up without a dedicated team is a plus

• €200 monthly coworking budget
• Flexible vacation policy
• Flexible working hours
• Work remotely from a different time zone for one month
• Equipment budget for a laptop, desk, chair, monitor, and headset
• Two company seminars per year
• For the hybrid option in Lausanne: modern offices, access to sports facilities, parking, and commuting cost support
• Professional development opportunities
• Culture of innovation
• Career growth opportunities
• Remote work from anywhere in Europe