Business Development Officer – DBC PL Fulfillment, Retail Banking Group

• Analysis of leads received.
• Conversion of leads into “Sale”.
• Updating all the systems as per the call with the customer.
• Processing of the request or offer given to the customer.
• Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
• Handling of all customer issues and resolving them at the earliest, highlighting them to the TL.
• Maintaining all records of approvals, requests, and reports handled.
• Compilation of daily and monthly reports and MIS for the team.
• Achieve monthly targets assigned.
• Ensure telesales activities are directed toward meeting sales targets.
• Develop and implement telesales strategies and objectives, set challenging sales targets, and ensure targets are achieved.
• Achieve service standards and monitor, evaluate, and measure performance to maximize productivity and efficiency from systems and product campaigns.
• Drive cross-sell efforts.

• University Graduate.
• 1-2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.
• Business sensitive.
• Has analytical and computer skills.
• Adaptable and versatile.