Customer Service – Call Center Agent (m/f/d)

• Serve as the first point of contact for customers and support them from completed order through vehicle handover
• Research current order status in close collaboration with colleagues from other departments
• Ensure the smooth delivery of vehicles
• Maintain an overview of upcoming tasks and set priorities within the team
• Help customers receive their new car as quickly as possible, including delivery to their doorstep in the glass-sided delivery truck

• Initial experience in dialogue marketing, a call center, or private customer support
• Enjoy interacting with customers by phone
• Structured, reliable, and solution-oriented approach to work
• Team player with a hands-on mentality
• Positive attitude and strong commitment to achieving self-set goals
• Fluent German, both written and spoken
• English skills are an advantage
• Confident use of Google Workspace tools (Sheets, Gmail, Calendar, etc.)

• Up to 100% remote work within Germany, by agreement
• Modern IT equipment and IT support
• Attractive, market-competitive salary with performance incentives
• Individual training and coaching
• Discounts on well-known brands
• Discounts across the entire vehicle inventory for you, your family, and your friends