Pre-Sales Engineer

• Act as the technical and domain expert in customer meetings, addressing functional and technical questions
• Understand prospects' pain points, workflows, and compliance requirements and propose tailored solutions using VIDIZMO's platform and AI services
• Deliver live and recorded demos of DEMS, EVCM, and AI solutions for real-world use cases
• Proactively conduct cold outreach to potential customers to schedule demos and build pipeline
• Train the sales and business development team to run demos independently
• Maintain demo environments, scripts, and related assets as the product evolves
• Contribute to sales collateral, use case presentations, competitive comparisons, and proposal responses
• Support RFPs and customer documentation requiring solution scoping or architecture input
• Use prospect feedback to improve sales pitches and discovery approaches
• Partner with business development and marketing to identify customer segments and outreach strategies
• Map customer needs to VIDIZMO's platform and AI services and recommend implementation approaches
• Identify cross-sell and upsell opportunities

• 2–5 years of experience in a customer-facing solutions, pre-sales, or technical consulting role (SaaS or enterprise software preferred)
• Hands-on exposure to video management systems, digital evidence management, or enterprise cloud solutions is a plus
• Familiarity with at least one AI domain — computer vision, audio/speech processing, LLMs, or chatbot platforms
• Solid understanding of modern enterprise IT, data privacy, and cloud ecosystems (Azure, AWS, or GovCloud)
• Bachelor's degree in Computer Science or a related field required
• Excellent communication skills, with the ability to translate technical concepts for a non-technical audience
• A solution-oriented mindset and comfort working cross-functionally across Sales, Engineering, and Product
• Self-starter with strong initiative, curiosity, and genuine customer empathy
• Strong business acumen and the ability to translate objectives into practical solutions, with minimal need for task-level direction
• Expected to use AI tools (e.g., Claude, ChatGPT, Copilot) while owning the quality, accuracy, and compliance of deliverables

• Health Insurance (OPD/IPD)
• Separate maternity cover
• Leave encashment
• Referral bonus
• EOBI
• Bi-annual increment
• Provident Fund
• Clear career growth paths