Web Operations Specialist

• Oversee the development and maintenance of global websites
• Manage and update website content across regions
• Collaborate with web developers and designers to scope, implement, and QA updates, new features, and site enhancements
• Conduct regular audits and resolve issues affecting performance, usability, SEO, and regulatory compliance
• Develop and enforce web standards through documentation and training
• Contribute to the website optimization roadmap, including requirements gathering, prioritization, and implementation planning
• Lead technical SEO execution, including on-page optimization, site architecture, crawlability, and performance
• Monitor and analyze website performance using Google Analytics, Google Search Console, and other SEO tools
• Deliver regular reports with clear, actionable insights
• Stay current on search engine algorithms and implement ranking improvements
• Partner with cross-functional teams to identify growth opportunities and improve the digital experience
• Support marketing teams with email campaigns, campaign attribution, and tag management
• Provide web expertise and execution support for broader marketing initiatives
• Report to the Sr. Manager, Digital Experience within Global Marketing

• Experience in marketing, communications, and website design
• Demonstrated ability to manage competing requests from multiple stakeholders, prioritize effectively, and drive projects to completion independently
• Hands-on experience with CMS platforms, particularly HubSpot and WordPress
• Proficiency with Google Analytics and Google Search Console; ability to build reports and translate data into clear recommendations
• In-depth understanding of SEO best practices, including technical SEO, on-page optimization, and search engine ranking factors
• Solid grasp of web standards and best practices, including usability, cross-device compatibility, and accessibility (WCAG)
• Excellent communication, presentation, and interpersonal skills
• Must be creative, adaptive, and achievement oriented
• Project management experience in an agency or multi-brand environment (preferred)
• B2B and B2C digital marketing or eCommerce background (preferred)
• Familiarity with HTML/CSS fundamentals (preferred)
• Equivalent professional experience will be considered
• 3-5 years in digital marketing, web operations, or eCommerce

• Total compensation package including benefits as applicable to the position
• Opportunities to grow expertise and capabilities professionally and personally
• Inclusive, caring, and collaborative team culture