Head of Sales

• Own product revenue target covering new business, expansion, and renewals
• Manage and monitor team and individual quotas
• Forecast accurately and report to leadership on performance and risks
• Lead, mentor, and support the team through regular 1:1s, pipeline reviews, and coaching sessions
• Set, track, and improve team KPIs and performance
• Hire and onboard new Account Managers as the team grows
• Coach the team on deal strategy, customer communication, and account management best practices for inbound and outbound sales
• Own pipeline health, forecast accuracy, CRM quality, and team dashboards
• Improve sales processes, identify bottlenecks, and implement scalable solutions
• Ensure consistent follow-up and high operational standards across the team
• Partner with Marketing, Solutions, Support, and Product to ensure a seamless customer journey
• Share insights on lead quality, customer feedback, and process improvements
• Act as the main bridge between sales and other teams
• Lead and close complex, high-value enterprise deals across products and services
• Manage strategic customer accounts and support the team on complex deals
• Drive cross-sell and upsell opportunities and stay hands-on with customers to understand market needs and improve the sales approach

• 5+ years of senior-level experience in B2B SaaS sales and/or account management, covering both inbound and outbound
• 2+ years leading, mentoring, or coaching a Sales or Account Management team
• Proven track record of closing enterprise deals and managing a mix of SMB and enterprise customers, ideally in MarTech, SaaS, or the agency space
• Strong experience building and improving sales processes, managing pipelines, and working in CRM systems at an operational level
• Data-driven mindset with hands-on experience in BI and analytics tools — Power BI, Looker Studio, Google Sheets, or similar
• Excellent communication, presentation, negotiation, and stakeholder management skills
• Comfortable using AI tools to improve productivity and customer interactions
• Experienced working cross-functionally with Marketing, Product, Support, and Solutions teams
• Fluent English
• Experience with data integration, ETL, or analytics platforms (a plus)
• Experience building a sales function at an early- or mid-stage SaaS company (a plus)
• Exposure to a product-led growth motion where sales works on top of existing product adoption (a plus)