Key Account Manager, DACH

• Report to the Growth Director, Germany
• Manage significant strategic clients whose communication needs are integral to their core business functions
• Drive revenue growth by achieving sales targets and expanding existing client accounts through upselling and cross-selling communication skills programs
• Develop and execute strategic account plans to identify new opportunities, increase client spend, and maximize long-term value of key accounts
• Build strong relationships with key decision makers and stakeholders across departments, subsidiaries, and international teams
• Manage contract renewals and negotiations to demonstrate value, strengthen client loyalty, and secure long-term partnerships
• Manage the sales pipeline and revenue forecasts
• Maintain accurate CRM records and provide timely sales reports
• Collaborate with Client Success, Marketing, Sales Operations, and Product teams to drive program adoption, client satisfaction, and account growth

• 5+ years of experience in B2B sales or key account management, with a track record of achieving sales targets and growing existing client accounts
• Strong consultative selling, negotiation, and closing skills, including experience in upselling, cross-selling, and contract renewals
• Excellent relationship-building and stakeholder management skills, with the ability to develop long-term partnerships with international clients and senior decision-makers
• Experience with strategic account planning and structured sales methodologies, such as MEDDICC, to qualify opportunities, navigate complex sales processes, and drive revenue growth
• Fluent English and the confidence to communicate effectively with international clients
• German language skills are a plus
• Strong organizational and analytical skills
• Proficiency in CRM systems, sales pipeline management, revenue forecasting, and sales reporting
• Résumé must be submitted in English

• Remote work from home culture
• Options to collaborate with colleagues in regional offices (if applicable)
• Generous paid time off including public and personal holidays
• Two company-wide days off per year
• Access to language learning
• Masterclasses and professional development opportunities
• Culture of coaching and constructive feedback
• Virtual wellbeing sessions
• Team-building activities
• Informal social clubs
• Intercultural Assessment to support collaboration across diverse cultures
• Referral program bonus for recommending talented professionals (conditions apply)
• Diversity, Equity, Inclusion Workplace Certification and commitments