IT Operations – Cybersecurity Specialist

• Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace
• Onboard Windows/macOS laptops into MDM and coordinate remote device handovers
• Triage first-line support tickets, including password resets and access requests
• Escalate complex issues
• Run weekly maintenance checks covering patch status, backup logs, and security alerts
• Document fixes and runbooks so processes are repeatable
• Contribute approximately 20% of time to security projects, including CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, and ISO 27001 checklist development

• 2+ years of hands-on experience in IT operations, helpdesk, or systems administration
• Proven admin skills in Microsoft 365 or Google Workspace, including user/group management, security policies, and basic troubleshooting
• Comfortable with MDM platforms such as Intune, Jamf, or similar
• Proficient in at least one scripting language: PowerShell, Bash, or Python
• Strong written and spoken English
• Reliable internet and a professional remote setup
• Self-directed and comfortable working asynchronously across time zones
• Microsoft 365 Certified (Administrator Expert or Endpoint Administrator) is nice to have
• Google Workspace Administrator certification is nice to have
• Exposure to security frameworks such as ISO 27001 or SOC 2 is nice to have
• German is a plus

• Competitive hourly rate: €12–16/hour, paid in EUR
• Autonomy: Own your domain; we trust you to manage your work
• Opportunity to expand into a larger role as we scale
• Fully remote
• Async-first culture
• Occasional video syncs during CET-compatible hours