Inpatient Coding Supervisor – Mid-Shift

• Supervise the inpatient coding team to meet daily and weekly productivity and accuracy targets
• Monitor work queues, turnaround times, and adherence to Service Level Agreements
• Allocate workloads based on coder capacity and account priorities; manage escalations
• Ensure compliance with ICD-10-CM/PCS guidelines, UHDDS standards, and client-specific requirements
• Track coder productivity, accuracy, and attendance metrics; provide timely feedback
• Conduct performance reviews and implement corrective action plans
• Collaborate with QA to address error trends and support coder remediation
• Identify bottlenecks and implement process improvements to increase efficiency and reduce rework
• Support automation initiatives and train coders on updated workflows and tools
• Maintain operational dashboards and provide data-driven insights to leadership
• Partner with QA Supervisors and Educators on audit findings, glidepaths, and training interventions
• Coordinate with client teams on operational updates, reporting, and compliance requirements
• Participate in leadership meetings on operational performance and strategic initiatives
• Ensure adherence to privacy, information security, and HIPAA-equivalent protocols
• Protect and disclose patients’ PHI only according to HIPAA standards
• Stay current on coding guideline changes and promptly cascade updates to the team
• Perform other duties as assigned

• Bachelor’s degree in health information management, Nursing, or related field required
• Must have CCS/CIC certification
• 3 years solid inpatient DRG coding experience (ICD-10-CM/PCS, MS-DRG) required
• 1–2 years of supervisory experience required
• Strong understanding of DRG validation, POA reporting, and UHDDS standards
• Experience with workflow management, SLA adherence, and productivity optimization
• Technical knowledge of ICD-10-CM/PCS coding, DRG grouping, and encoder tools
• Prior experience supervising, coaching, conflict resolution, and performance management
• Knowledge of KPI tracking, trend analysis, and reporting
• Proficiency in Microsoft Office Suite
• Strong interpersonal and communication skills at all organizational levels
• Strong problem-solving and creative skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High integrity and dependability, with a strong sense of urgency and results orientation
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction
• Must be flexible to work Monday–Friday, 9 AM–5 PM, and support cross-geo collaboration
• Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
• Ability to follow directions, collaborate with others, handle stress, and perform the listed physical demands

• Remote work setup
• Schedule flexibility for cross-geo collaboration
• Employer-provided organizational security and HIPAA policies/procedures
• Use of a smartphone or electronic device for multifactor authentication and security purposes