Dental Billing Specialist

• Review and verify patient insurance information using CareStack.
• Contact dental insurance providers to confirm patient eligibility, coverage, and benefits.
• Update and correct patient insurance records to ensure accuracy.
• Follow up on outstanding dental insurance claims, unpaid claims, and denials.
• Identify and resolve billing discrepancies and insurance-related issues.
• Respond to insurance-related questions and coordinate with providers when needed.
• Assist with patient recalls and appointment scheduling or rescheduling.
• Maintain accurate and updated patient records.
• Support the dental team with daily administrative tasks.
• Help organize and clean up insurance records during the practice's software transition.
• Handle patient information confidentially and follow HIPAA guidelines.
• Perform other administrative tasks as assigned.

• Previous hands-on experience in dental billing for a U.S.-based dental practice is required.
• Good understanding of dental billing terminology, procedures, and coding.
• Experience verifying dental insurance eligibility, coverage, and benefits.
• Experience following up on unpaid insurance claims and resolving denied claims.
• Ability to review, correct, and maintain accurate patient insurance records.
• Understanding of HIPAA regulations and patient confidentiality.
• Good English communication skills, particularly when speaking with insurance providers.
• Strong attention to detail, organization, and problem-solving skills.
• Comfortable working independently in a remote environment.
• Experience using CareStack dental practice management software.
• Experience supporting dental practices with multiple locations.
• Familiarity with dental practice management systems and insurance record cleanup.
• Experience handling patient scheduling, recalls, and other dental administrative tasks.

• Opportunities for growth and advancement
• Competitive compensation package, including Maxicare HMO