Client Executive

• Manage a key portfolio of Enterprise accounts to deliver exceptional customer satisfaction
• Develop positive relationships with direct and indirect client contacts at all business levels
• Act as the point of contact for customers’ individual requirements and business issues
• Resolve customer conflicts and provide timely solutions
• Nurture allocated leads and prospective customers from qualification to close
• Present and demonstrate Kinatico solutions through digital platforms or face to face where required
• Record sales activity in Salesforce and maintain pipeline hygiene, forecasting, and reporting
• Work with the Customer team to resolve non-sales-related customer issues
• Collect product feedback and deliver it to the Product group
• Use approved AI tools to surface insights from customer interactions
• Work with Marketing and the manager to devise and execute targeted marketing campaigns
• Attend and represent Kinatico at sales and networking events to generate leads

• Significant software sales and presentation experience
• Significant workforce compliance management solutions experience, ideally with workforce compliance or HCM software
• Track record of managing predetermined sales targets and contract requirements
• Excellent presentation, relationship-building, listening, and negotiation skills
• Familiarity with and liking for technology
• Ability to work independently and within a collaborative team
• Persistence and focus on quality
• HR, recruitment, or safety experience is an advantage

• Flexible working; employees can work wherever they are in Australia
• Regular development conversations and room to own your career path
• Purpose-led mission focused on safer and more compliant workplaces
• Stability of an ASX-listed organisation with the energy of a high-growth Reg-Tech business