Head of Global Events and Travel

• Lead the strategy, governance, and execution of the global events and corporate travel function
• Lead and develop the team, recruit for open roles, establish team cadence, and build capabilities
• Plan resources across agencies, production vendors, and internal talent
• Execute flagship, VIP, high-complexity, and client/customer-facing events, including 5,000-attendee conferences, executive receptions, and regional customer summits
• Lead venue selection, production, security, contract negotiations, and attendee experience
• Oversee internal meetings, company gatherings, leadership offsites, and standardized event playbooks
• Lead implementation and transition to the enhanced global travel operating model, including TMC RFPs, contracts, policies, expense frameworks, approvals, reconciliation, and phased migrations
• Own global travel strategy, master agreements, and major operational escalations
• Oversee travel fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers
• Own the consolidated events and travel budget, revenue/cost-recovery models, forecasts, ROI, and cost-saving initiatives
• Manage vendor deposits, event ledgers, client billing, invoice reconciliation, post-event financial reviews, VAT/GST recovery, and approval controls
• Lead major supplier RFPs and negotiations with TMCs, airlines, hotel chains, venues, registration platforms, and production partners
• Own global events and travel policy, traveler assistance, emergency response, data privacy, and incident escalation frameworks
• Partner with Marketing, Sales, Customer Success, Finance, Legal, People Ops, IT, Security, C-Level executives, clients, sponsors, and external partners

• 8+ years leading corporate events and managed travel programs
• 3+ years leading a global function in a fast-growing, international environment
• Proven experience running internal company meetings/offsites and high-impact client- or customer-facing events
• Proven experience directing large conferences with 5,000+ attendees end-to-end
• Experience with budgets, venue sourcing, registration technology, production, speaker/VIP management, and vendor teams
• Hands-on experience implementing or re-platforming corporate travel frameworks, including TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts
• Strong understanding of airline/hotel distribution economics, including GDS, NDC, dynamic pricing, and corporate direct programs
• Commercial contracting experience for high-value event venues and suppliers
• Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery
• Exceptional communication and presentation skills; comfortable engaging with C-Suite executives, enterprise clients, sponsors, and key industry partners
• Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards
• Professional fluency in English
• Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
• Spanish and/or Italian are strong pluses
• Experience with virtual-card systems or modern payment settlements is a plus
• Multi-TMC or hybrid experience preferred

• 100% remote work arrangement
• International travel opportunities, up to 40%
• Work across European, Middle Eastern, and Americas time zones