Senior Lifecycle Marketing Manager

• Lead strategy and execution across the full CRM lifecycle, from onboarding and conversion through repeat purchasing, retention, and reactivation
• Use behavioral data to identify user disengagement and missed purchase opportunities
• Create onboarding, abandoned-payment, offer, and follow-up journeys to increase first purchases
• Improve token purchases, repeat purchasing, retention, reactivation, and LTV through segmentation, personalization, and timing
• Build experiments, measure results, scale winning approaches, and iterate
• Work with Product, Data, Engineering, and Creative to improve tooling, tracking, messaging, offers, and reporting
• Report directly to Thomas Lacroix, Co-founder and CMO
• Build the CRM playbook and make CRM a major revenue channel

• Demonstrated significant improvements personally driven in revenue, conversion, repeat purchases, retention, reactivation, or LTV, with measurable results
• Experience in a high-volume B2C subscription business where CRM directly affected revenue
• Ability to personally create segments, journeys, experiments, campaign logic, and performance analysis
• Knowledge of behavioral analysis, testing, control groups, attribution, and incrementality
• Ability to work quickly and independently without a finished playbook
• Ability to collaborate with technical, creative, and commercial stakeholders in English
• Comfort working with products powered by uncensored AI models and content
• Preferred B2B contract arrangement / willingness and ability to work under a B2B contract arrangement in country of residence
• Bonus: experience in iGaming, free-to-play gaming, fintech, consumer subscriptions, high-frequency e-commerce, token/credit/virtual-currency/bonus/repeat-deposit models, fast-scaling CRM, or AI-assisted analysis and experimentation

• 4 weeks (20 working days) of PTO per year
• Annual in-person meetup
• Monthly allowance of 100 USD for health insurance expenses
• Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp, also available to up to three family members
• Co-working space budget up to twice per month (35 EUR / 40 USD per visit)
• Learning budget for courses, books, conferences, events, or certifications
• Company laptop provided
• Monitor budget up to 250 USD
• Keyboard/mouse/mic/headphones budget up to 150 USD
• Premium access to ChatGPT, Hugging Face, Claude Code, and other AI tools
• Fully remote work
• Bonus offered