Business Analyst – PFME, Brand Planning

• Support Brand Planning processes, marketing investments, budget management (WBS Management), approval workflows, financial planning, and period-end closing (PEC)
• Assist with the documentation and maintenance of business processes
• Identify opportunities to improve processes and operational efficiency
• Support business readiness for new functionalities and releases
• Support projects related to Brand Planning and business transformation programs
• Prepare, coordinate, and execute testing activities under the guidance of senior professionals
• Prepare test data, track defects, follow up with users, and support validations
• Coordinate business users during testing cycles and deployments
• Track project actions, risks, and dependencies
• Support go-live and hypercare activities
• Support user onboarding for PFME and related applications
• Coordinate access requests and role assignments
• Maintain role templates and access governance processes
• Work with Market Role Coordinators on access changes
• Develop and maintain user guides, training materials, and process documentation
• Support onboarding, knowledge transfer, and end-user training
• Maintain documentation repositories and operating procedures
• Promote knowledge sharing and continuous learning

• 1 to 3 years of experience as a Business Analyst, Functional Analyst, Application Analyst, or in a similar role
• Experience with SAP SD, SAP CRM, and/or similar commercial planning applications
• Experience supporting business users, documenting requirements, and coordinating operational activities
• Experience with a ticket management platform and practical knowledge of ITIL-based service management processes, including incident, request, problem, change, and defect management
• Strong analytical, organizational, and problem-solving skills
• Ability to coordinate activities across multiple stakeholders and teams
• Strong written and verbal communication skills in English are required
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Teams
• Experience with business processes related to planning, budgeting, marketing, sales, or finance is preferred
• Experience supporting testing activities and business users is preferred
• Familiarity with user access management is preferred
• Experience in the Consumer Packaged Goods (CPG) industry is preferred
• Experience working with global or regional teams is preferred
• Ability to confidently participate in meetings, create documentation, and communicate effectively with regional and global stakeholders is preferred
• Basic knowledge of project delivery processes and change management practices is preferred