Market Associate

• Build and grow long-term relationships with emerging Professional Hosts in the assigned territory
• Drive account performance to exceed quarterly and annual sales targets
• Manage and optimize hundreds of Professional Hosts through optimization calls, business reviews, and scaled strategies
• Secure availability during high-demand periods
• Educate clients on product updates and relay feedback to internal stakeholders
• Provide remote and in-person support as needed to ensure host success
• Use data to identify growth opportunities, navigate operational complexities, and allocate resources
• Collaborate with Market Managers and cross-functional teams including product, communications, public policy, legal, tax, and customer support
• Lead programs such as roadshows, webinars, and scaled campaigns
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences
• Contribute to host community programs to drive growth and engagement

• 4+ years of experience in account management and partner support
• Proven success managing a leads pipeline and a book of business
• Strong quantitative skills and ability to interpret and apply data
• Adaptability to strategic and tactical work in ambiguous environments
• Cross-functional collaboration experience
• Excellent communication and presentation skills via phone, email, and in-person
• Strong time management, prioritization, and organizational skills
• CRM proficiency; Salesforce experience is a plus
• Fluency in Portuguese and English; Spanish is a plus
• 2+ years of tech industry experience is a plus
• 1+ years of travel industry experience is a plus
• Willingness to travel regularly within the assigned territory and internationally once every 4 to 6 weeks
• Passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus
• Candidates must be based in São Paulo, Brazil
• No relocation support is provided

• Bonus eligibility
• Equity eligibility
• Benefits eligibility
• Employee Travel Credits
• Reasonable accommodations throughout the recruitment process for applicants with disabilities