Trust & Safety Product Manager

• Own the product and technical delivery of compliance and safety initiatives across EverAI platforms
• Translate safety policies, legal requirements, incident findings, and user feedback into product requirements, acceptance criteria, and engineering work
• Drive safety initiatives from problem definition through implementation, testing, launch, and ongoing improvement
• Own product improvements to internally developed moderation systems, including the EverGuard proprietary LLM technology
• Partner with Engineering and AI/ML teams on detection capabilities, moderation rules and thresholds, and interventions across user inputs and AI-generated outputs
• Lead the lifecycle of third-party safety partnerships and integrations, from needs identification and provider evaluation through implementation, testing, rollout, and performance management
• Establish safety dashboards and recurring QA to identify emerging issues and ensure trust and safety measures work as intended
• Own red teaming and adversarial testing for moderation systems and product safeguards
• Track red-team findings through remediation, retesting, and closure
• Establish and run trust and safety reviews for new features and material changes to existing features, models, and integrations
• Engage early in product design to identify foreseeable misuse, affected users, and appropriate safeguards
• Coordinate product and engineering responses to significant safety issues with incident management, policy, and user support colleagues
• Work directly with the CTO and Legal & Safety Lead
• Help shape the safety product function as the company grows

• Experience making data-driven product decisions using metrics, A/B tests, product experiments, data deep-dives, or lightweight user research
• Ability to assess risks associated with user-generated content, transactions, and interactions
• Ability to translate safety requirements into policies, trackers/dashboards, and strategic planning aligned with legal and ethical standards
• Understanding of content moderation and AI guardrails, including automation, machine learning, human review, and user reporting
• Experience working closely with trust and safety and compliance requirements for consumer-facing products
• Ability to work cross-functionally with engineering, legal, operations, and customer support teams
• Fully fluent and comfortable in English
• Comfortable working with and leveraging AI tools; willingness to experiment with new tools and techniques
• Ability to proactively test and autonomously handle discussions with third-party tools and integrations
• Comfortable with ambiguity and able to take ownership of outcomes
• Comfortable building products based on uncensored models and content
• Comfortable reviewing and discussing uncensored AI-generated content and NSFW material
• Previous legal/compliance education, AI professional experience or interest, and consumer-facing entertainment or gaming experience are bonus points

• 4 weeks (20 working days) of PTO per year
• Yearly in-person meetup
• Monthly allowance of 100 USD for health insurance expenses
• Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp, also available to up to three family members
• Co-working space budget up to twice per month (35 EUR / 40 USD per visit)
• Learning budget for courses, books, conferences, events, or certifications
• Company laptop
• Monitor budget up to 250 USD
• Keyboard/mouse/mic/headphones budget up to 150 USD
• Premium access to ChatGPT, Hugging Face, Claude Code, and other tools needed for the role
• Fully remote work arrangement
• Flexible B2B contract structure, with long-term commitment and impact focus