BI Analyst, Mid-Level

• Monitor and analyze performance and friction points following deployments on the website and app
• Create on-demand dashboards to track website and app data
• Support the identification of friction points and bugs on the website and app
• Support the validation of the website and app tag map
• Generally monitor metrics and customer journeys across the website and app

• Intermediate SQL knowledge, enabling analysis of large volumes of data
• Basic knowledge of the GCP (Google Cloud Platform) environment
• Knowledge of key e-commerce and Web Analytics metrics
• Knowledge of data analysis and visualization tools (Power BI, Data Studio, Excel, etc.)
• Strong communication skills, particularly with technology and business teams
• Knowledge of Google Analytics 4 (GA4), Firebase, and Google Tag Manager (GTM)
• Analytical ability to transform large volumes of data into solutions
• Experience with Agile methodologies (a plus)
• Experience with e-commerce platforms (a plus)