Dental Admin Assistant – ENG

• Coordinate and schedule appointments for healthcare providers and patients
• Manage calendars to ensure efficient use of time and resources
• Facilitate communication between patients and healthcare providers
• Relay messages, schedule follow-up appointments, and address inquiries
• Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results
• Ensure compliance with regulatory standards and medical documentation protocols
• Assist in coding procedures and diagnoses for billing purposes
• Collaborate with the billing department to resolve discrepancies and ensure timely reimbursement
• Manage prescription refills and coordinate with pharmacies
• Obtain prior authorizations when necessary
• Maintain medication records and ensure timely prescriptions
• Participate in virtual team meetings and collaborate on patient care and administrative tasks
• Use virtual communication tools for collaboration and information sharing
• Enter patient information, treatment plans, and medical data into EHR systems
• Organize medical records and documentation for easy retrieval
• Verify patient insurance coverage and eligibility
• Communicate with insurance providers to obtain authorizations and resolve coverage issues
• Assist with insurance pre-authorizations and follow up on authorization requests

• Proven experience in the dental healthcare industry
• Proficiency in English communication, both written and verbal
• Proficient in dental EHR and EMR systems
• Strong customer service and critical thinking skills
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• Willingness to work in US time zones (PST, EST, CST)
• High school diploma or equivalent
• Minimum internet speed of 25 Mbps or higher, with a reliable backup connection
• Intel Core i5 7th Generation or higher (or equivalent)
• 8 GB RAM
• 256 GB SSD or HDD with at least 50% free space
• Webcam with 720p resolution or higher
• Windows 10 or later (or equivalent)
• Noise-canceling earphones or headset
• Designated, quiet, and organized workspace free from distractions

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• HMO insurance (PH)
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves