Key Account Manager

• Execute brand strategy and tactics in the field
• Manage sales performance, assigned territory, and targeted accounts
• Build strong customer relationships and solve stakeholder needs
• Understand key account needs, expectations, opportunities, threats, and competitor practices
• Document and share account insights internally
• Highlight cross-functional impacts of anticipated account changes to brand teams
• Develop solutions for claims or specific issues raised by key accounts
• Build trusted and strategic stakeholder relationships
• Anticipate access barriers and meet key account agendas, plans, and objectives
• Develop key account strategies and engagement plans
• Create mutually valuable projects and formalize them in Key Account Plans
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Maintain sales call frequencies and professional public visits according to plan
• Identify areas for personal development and progress
• Cover 50% of Croatia across Gastroenterology and Dermatology therapeutic areas

• Fluency in English, both spoken and written
• Good command of the local language
• University degree in a relevant field: doctor, pharmacist, dentist, veterinarian, biologist, or nutritionist
• Proven track record of success in selling
• Solid presentation skills
• In-depth scientific, therapeutic, product, and competitive knowledge
• Strong business acumen
• Proficient use of business tools
• Strategic and critical thinking capabilities
• Ability to identify customer style/behavior and quickly adapt all aspects of the selling approach
• Ability to operate effectively in a matrix environment
• Proven sales performance within the respective therapeutic areas preferred
• Commercial pharmaceutical industry experience, including physician/account-based selling, preferred

• Remote work option
• Equal opportunity employment
• Commitment to operating with integrity, driving innovation, transforming lives, and serving the community