AI Content & Knowledge Specialist

• Review and restructure existing training, knowledge, and document-based content
• Analyze information contained in PDFs and other source documents
• Break down large or complex content into smaller, structured and usable components
• Review, refine, and consolidate knowledge questions and question banks
• Transform larger question sets into smaller and more focused sets while retaining essential knowledge
• Use AI tools to analyze, summarize, restructure, refine, and organize information
• Develop and refine effective prompts to obtain relevant and useful AI outputs
• Critically review AI-generated content for accuracy, relevance, consistency, and quality
• Identify duplication, unnecessary information, and opportunities to simplify content
• Assist with revision and restructuring of documents based on defined requirements
• Maintain organized documentation and versions of revised materials
• Work closely with the client to understand the intended purpose and required output of each piece of content

• Mid level: 2–3 years relevant experience
• Strong practical experience using AI tools such as ChatGPT, Gemini, or similar platforms
• Demonstrated ability to write and refine effective AI prompts
• Strong critical-thinking and analytical skills
• Excellent written English and comprehension
• Ability to interpret, simplify, consolidate, and restructure complex information
• Strong attention to detail and quality
• Ability to independently assess AI-generated responses rather than relying on AI output without validation
• Comfortable working with PDFs, Word documents, spreadsheets, and other digital content
• Strong organizational and document-management skills
• Experience in training and education, learning and development, instructional design, content development, knowledge management, assessment development, quality assurance, or documentation/process improvement would be advantageous

• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays
• Competitive salary package
• Work-life balance
• Growth opportunities