NetSuite Systems Administrator

• Administer and configure NetSuite and simPRO on a day-to-day basis
• Configure and maintain NetSuite forms, fields, SuiteFlow workflows, saved searches, SuiteAnalytics, approvals, templates and alerts
• Configure and maintain simPRO system settings, cost centres, catalogues and prebuilds, forms, templates and automations
• Implement approved item-master, pricing and costing requirements, including field setup, upload templates and data mapping
• Test configuration changes and vendor releases in a sandbox before production deployment
• Manage production releases with regression checks, change documentation, business impact communication and rollback planning
• Provide first-line technical support, triage requests, resolve administration issues and escalate complex work
• Monitor support activity through JIRA reporting and identify system improvement opportunities
• Monitor NetSuite and simPRO integrations, diagnose failures, resolve data or configuration issues and coordinate complex changes
• Maintain and document the NetSuite API and build minor internal NetSuite scripts or integrations
• Maintain reporting on integration health and processing outcomes
• Build and maintain saved searches, operational reports and dashboards
• Investigate and correct data-quality issues in NetSuite and simPRO
• Advise teams on system capabilities, constraints, dependencies and downstream impacts
• Assess technical feasibility and impact of operational or process changes
• Provide technical input into architecture and improvement initiatives
• Scope and coordinate prioritisation, scheduling or escalation of larger technical requests
• Configure roles, permissions, access controls and segregation-of-duties requirements
• Conduct access reviews and identify excessive, inappropriate or conflicting permissions
• Manage relationships, support, escalations, contracts and retainers with vendors and implementation or integration partners
• Document system configuration, technical setup, integration behaviour, API requirements and technical resolutions
• Maintain accessible documentation and support onboarding and knowledge transfer

• 4+ years minimum experience of hands on NetSuite Administration experience
• Relevant experience in NetSuite Administrator, ERP Systems, Business Systems Administrator, Applications Administrator, NetSuite Technical Consultant
• System Configuration and ongoing support
• Integrations and Troubleshooting
• Reporting and saved searches, roles permissions and access management experience
• Strong practical systems administration capability: Able to advise on system functionality, technical options and the impact of proposed changes
• Supports and advises on system changes
• Any certifications related to Netsuite (advantageous)
• Experience in using simPRO (advantageous)