Partner Account Manager

• Own NiCE's partner strategy and business plan for Spain, including partner segmentation, target profiles and route to market
• Recruit, onboard and develop new partners, and grow existing partners against pipeline and revenue targets
• Run joint business plans and regular reviews with priority partners
• Work with NiCE sales in Spain to bring partners into named accounts, manage deal registration and assign opportunity responsibilities
• Drive partner enablement and certification across sales, presales and delivery for CXone Mpower and Cognigy
• Plan and deliver joint marketing and demand generation with partners
• Apply NiCE's partner programme, incentives and commercial terms consistently
• Provide regional insight to the International partner leadership team
• Report on partner-sourced and influenced pipeline, bookings, active and certified partners, and partner satisfaction
• Report to the Director, Partner Sales

• Minimum 5 years' experience in partner, channel or alliance management in enterprise software, SaaS, cloud or CX technology
• Proven record of recruiting partners and growing them to deliver pipeline and revenue against a target
• Strong understanding of partner commercial models, including margin, incentives, deal registration and services attach
• Good knowledge of the Spanish technology and partner landscape
• Existing network of resellers and integrators is a distinct advantage
• Ability to influence sales, marketing and product colleagues and drive alignment across teams
• Exceptional communication, collaboration and relationship-building skills
• Self-motivated, proactive and able to thrive in a fast-paced, matrixed environment
• Fluent Spanish and English required
• Portuguese or other European languages are a bonus

• Internal career opportunities across multiple roles, disciplines, domains, and locations
• Opportunities to learn and grow
• Fast-paced, collaborative, and creative work environment