UX Researcher

• Prepare and implement an effective research strategy
• Collaborate with the research team and Product Tech team through regular meetings and status syncs
• Independently conduct qualitative and quantitative research
• Summarize and present findings from evaluative and exploratory research using analytical, research, and reporting tools
• Translate qualitative and quantitative research insights into design initiatives
• Set up and maintain the user research environment, including tools
• Create and maintain a UX research repository
• Regularly analyze and report insights from customer feedback
• Present research findings across the organization
• Maintain ongoing communication regarding research with program teams

• Minimum 5 years of experience as a UX Researcher or within a UX research department
• Documented experience, in the form of case studies or a portfolio of research projects, conducting quantitative and qualitative research on B2C products
• Experience with research projects in fintech, banking, investments, or multi-market mobile apps is a strong plus
• Proficiency in gathering qualitative data and quantitative data from analytics tools, including connecting the dots and proper data triangulation
• At least basic knowledge of AI tools and AI-driven research processes, with the ability to explain them and demonstrate practical use cases in daily work
• Experience coordinating evaluative and exploratory research conducted within the UXR team
• Ability to create clear, systematic, and stakeholder-valued documentation, especially reports, dashboards, and metrics
• Knowledge of calculating UX product metrics and KPIs
• Ability to create research reports, analyze and categorize observations, draw actionable conclusions, and deliver practical recommendations
• Commitment and openness to continuously optimizing workflow and refining research methods
• Focus on problem-solving and achieving goals over sticking strictly to an ideal process
• Effective teamwork, particularly strong collaboration and mutual support skills
• English proficiency at a minimum B2 level

• A training budget for courses and conferences that interest you
• An extra day off on your birthday
• An extra day off for parents
• Equipment tailored to your needs
• Private medical care and group insurance
• Access to an e-learning platform for learning English and a benefits platform
• Access to a wellbeing platform
• Remote work, from the office in Warsaw or from a coworking space in your city
• Real influence on one of the key transformation projects in the company
• Participation in the implementation of SAP from scratch in a growing, international fintech organization
• Long-term ownership of the SAP environment after the implementation phase
• Work in an experienced team that is happy to share its knowledge
• A clear vision of development thanks to regular feedback