Property Management Maintenance Coordinator

• Communicate directly with tenants, vendors, and Management.
• Respond to tenants through the company portal.
• Communicate with vendors to schedule maintenance requests.
• Follow up at the start and completion of service requests.
• Lead projects from start to finish and solve problems independently.
• Make recommendations for improvement to leadership.
• Manage existing project dashboards and create new dashboards in Google Sheets, ClickUp, and similar tools.
• Coordinate and manage work orders with vendors and tenants.
• Update repair statuses in property management software.
• Answer emails and acknowledge requests within 24 hours.
• Help build training and assist with training and onboarding new team members.
• Participate in performance discussions with team members.
• Communicate Ownership’s vision and directives to team members.
• Suggest ideas, feedback, and improvements to Ownership.

• Spanish and English backgrounds are required for communication with tenants, vendors, business owners, and founders.
• Minimum of 2 years in a customer-facing role utilizing multitasking skills.
• Property management experience is not required but highly encouraged.
• Knowledge of project management software such as ClickUp, Asana, Monday.com, or Microsoft Project is a plus.
• Strong organizational skills for creating and managing project dashboards with updates and notes.
• Proactive approach and interest in leading a team.
• B1/B2 or higher proficiency in English is required.
• Must use your own computer and have reliable internet.
• Comfortable using new technology software and learning different technology platforms.
• Ability to communicate professionally and maintain friendly interactions.
• Ability to build relationships, work well with others, and listen effectively.

• This is a contract role that does not include benefits.
• Contracts are completed through Deel and payments are made through Deel in your preferred currency.
• Working hours will vary but are typically 9a-6p COT (with a break).
• Payment is made 2 times per month.