Junior Support Analyst – Night Shift

• Analyze and validate the delivery of technical services, ensuring compliance with Maxtrack’s quality standards
• Inspect the correct installation and maintenance of equipment in vehicles, checking wiring, connections, and proper mounting
• Work closely with the scheduling team to validate the proper completion of work orders
• Assess whether maintenance activities were performed in accordance with established technical and operational specifications
• Collaborate with the N1, Engineering, and Operations teams to develop solutions that improve the efficiency of field services

• Microsoft Office Suite
• Experience with Zendesk or similar customer support tools
• Customer service experience
• Availability to work from 11:00 p.m. to 6:00 a.m., Monday through Saturday
• Technical degree, bachelor’s degree, or technical education

• Medical insurance
• Dental insurance
• Pharmacy benefit
• Profit-sharing bonus (PLR)
• Meal allowance
• Life insurance
• Education Incentive Program
• Company-issued mobile phone
• Onhappy (travel discount platform)
• Wellhub (formerly Gympass)
• Zenklub
• Work from home