General Manager

• Own the Oceania commercial number, including new business, expansion, and retention
• Set regional strategy, operating plan, and segment focus across the AU/NZ joinery market
• Own the regional budget, forecast, and contribution margin
• Build and run the regional operating rhythm, including pipeline reviews, account planning, escalation handling, and cross-functional cadence
• Drive pipeline health, forecast accuracy, and deal strategy with Sales leadership
• Drive time-to-value, adoption, renewal, and support quality for AU/NZ customers
• Solve the time zone gap between regional customers and US-based support
• Shape hiring profiles and participate in recruiting, interviewing, hiring, and performance conversations
• Build trust with global functional leaders and escalate alignment issues
• Represent INNERGY in-region through education, associations, industry events, partnerships, and local market narrative
• Provide Oceania product and leadership feedback on regional needs

• 10+ years in B2B software, owning a regional or business-unit number across both new business and retention
• Track record of delivering results through a matrix, with people you didn't directly manage
• Ownership of a budget and contribution margin, plus a forecast leadership relied on
• Fluency in SaaS metrics: ARR, net revenue retention, pipeline coverage, forecast accuracy, time-to-value
• Credibility with shop owners and executives alike, and comfort being INNERGY's public face in-region
• Based in Australia or New Zealand
• Flexibility to overlap with US working hours on a regular schedule
• Bonus: software for joinery, cabinetry, architectural woodworking, manufacturing or construction
• Bonus: ERP, CAD/CAM or vertical SaaS experience
• Bonus: established AU/NZ network across industry associations, education bodies and partners
• Bonus: experience in a PE-backed company, including sponsor reporting
• Bonus: experience running customer support or success across time zones

• Competitive pay based on experience, skills, and local market data
• Benefits (details to be shared by recruiter)
• Remote work
• Flexible schedule to overlap with US working hours
• Accessibility adjustments during the hiring process