Staff Solutions Architect, AI Subject Matter Expert

• Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations
• Lead technical deep dives, workshops, and executive briefings connecting product capabilities to business outcomes and differentiating GitLab from competing solutions
• Design and improve standardized PoV templates with clear, repeatable success criteria
• Contribute product-specific content and expertise to customer PoVs while keeping evaluations connected to the broader GitLab platform
• Equip account teams for product launches with Product Management and Product Marketing
• Build demos and talk tracks, and turn early customer wins into reference stories
• Serve as the escalation point for Account SAs and Post-Sales SAs on complex product questions, integrations, and objections
• Hand off PoV success criteria and architecture decisions to Post-Sales SAs when opportunities close
• Stay involved until the customer's first production workload uses the product and support complex accounts to drive adoption and consumption
• Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering
• Help manage early-access and design-partner programs
• Represent GitLab through customer events, conferences, industry working groups, and published content
• Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content
• Mentor Account SAs and contribute to GitLab's global SME community of practice

• Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering
• Deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations
• Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context
• Experience winning technical decisions on large, complex enterprise opportunities through structured PoC or PoV evaluations with defined success criteria and executive sign-off
• Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider
• Ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting
• Strong written communication, including the ability to turn complex topics into clear playbooks that others use
• Comfort working asynchronously across time zones with Sales, Product, and Engineering
• Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security
• If you bring transferable experience in an adjacent domain, we encourage you to apply

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
• All roles are remote