TU PRÓXIMO CAPÍTULO
Sales Call Center Agent
Sobre el puesto
• Provide inbound first-level support for existing customers
• Assist customers with technical issues affecting TV, telephone, and internet services
• Provide needs-based product advice and optimize contracts
• Promote relevant products and services during every call
• Complete 3 weeks of paid training on a permanent early-shift schedule
• Work a subsequent two-shift system from Monday to Sunday between 7:00 a.m. and 11:00 p.m.
• Work every other weekend, with time off during the week in lieu
• At least 1 year of call center experience, ideally in technical service within the telecommunications industry
• At least 1 year of sales experience
• Consistently meet sales targets
• Willingness to reliably cover the stated working hours
• No secondary employment
• Very good German language skills at C1 level
• Residence in Germany
• Experienced support and sales professionals only; career changers are not accepted
• Unlimited commission potential
• Quality bonus (up to €28/hour possible)
• Permanent employment contract
• 100% remote work from home—no commuting to a company location
• Premium technology package
• Health management program and gym discount
• Training and career development opportunities
• 3 weeks of paid onboarding