Credit Officer

• Manage cash collections related to the debtors ledger
• Ensure timely reconciliation of accounts and resolution of queries
• Use technology and processes to improve collection efficiency and accuracy
• Report regularly to the Credit Manager on collection progress and account statuses
• Perform cash receipting, cash allocations, and bank reconciliations daily
• Investigate and resolve account issues, particularly 60- and 90-day debt
• Escalate issues to account managers and general managers as needed
• Handle queries within agreed service level targets
• Record collection activities in financial systems
• Assist with weekly/monthly reporting and aged receivables analysis
• Respond to business requests and provide organisational support
• Prepare ad hoc reports
• Develop and continuously improve processes and systems
• Ensure compliance with regulatory requirements
• Address complex issues related to business development, technological changes, and regulatory updates

• Minimum of 2 years of hands-on experience in collections, particularly in high-volume environments
• Proficiency in accounts receivable reconciliations
• Strong entrepreneurial spirit with a solid understanding of commercial operations
• Excellent customer service skills
• Strong attention to detail
• Intermediate to advanced Excel skill
• Previous experience in the staffing industry highly desirable
• Familiarity with Bullhorn, Fasttrack, Business Central, or similar systems highly desirable
• Experience with third-party payment systems such as Fieldglass and Ariba highly desirable

• Remote working
• Talent Anywhere – work from anywhere in the world for 2 weeks per year
• Talent Time Out – 6 dedicated days per year for resting and recharging
• Free premium membership to Health and Wellbeing App with healthy recipes, meditation, fitness, and EAP
• GO1 Learning & Development platform
• Opportunities for development and career progression