Order Processing Specialist – NetSuite

• Process and manage customer orders in NetSuite
• Coordinate orders for warehouse operations in California and Sydney
• Manage orders for major US and Australian retail customers
• Review order details, quantities, pricing, shipping information, and delivery requirements
• Monitor orders from entry through fulfillment and shipment
• Coordinate with warehouse, sales, inventory, and operations teams
• Troubleshoot order discrepancies, delays, and fulfillment issues
• Maintain accurate customer and order records
• Help ensure retailer-specific requirements and deadlines are met

• Hands-on experience with NetSuite, ideally including sales order processing
• Previous experience in order management, customer operations, logistics, or sales administration
• Experience supporting retail, wholesale, or e-commerce customers
• Strong attention to detail
• Ability to manage a high volume of orders and competing deadlines
• Strong Excel or spreadsheet skills
• Clear written and verbal communication
• Experience with major retailers or multiple international markets is a strong plus

• Growth, innovation, and impact opportunities
• Assessment and application process tailored to the role
• Assessment time kept under 45 minutes whenever possible
• Opportunity to schedule an interview after selection
• Career growth opportunities
• Collaboration across global teams
• Meaningful work contributing to broader communities
• Opportunities to showcase abilities and make connections across industries and geographies