Business Operations Manager

• Manage and improve core business processes
• Build and refine workflows and standard operating procedures to eliminate operational bottlenecks
• Support leadership with operational planning
• Turn high-level business priorities into structured, actionable plans
• Monitor operational KPIs and deliverables
• Manage internal software systems and technology implementations
• Coordinate cross-functional projects
• Align vendors, internal team members, and external stakeholders
• Assist with business growth initiatives, process enhancements, and operational scaling projects

• 3+ years of experience in business operations, operations management, project management, or a related field
• Strong commercial mindset with robust analytical and problem-solving capabilities
• Highly organized and process-oriented, with the ability to prioritize tasks in a fast-paced environment
• Professional written and spoken English communication with strong stakeholder-management skills
• Comfortable working with limited supervision and driving tasks to completion independently
• Based in South Africa
• Owned reliable laptop
• Fast and stable internet connection
• Full commitment to U.S. business hours
• C1 English level required
• Selected candidate must speak strictly in English during the whole shift
• Resume and audio recording must be submitted in English
• Publicly accessible 30–90 second audio or video recording in English required
• Screenshot of internet speed test result required
• Prior experience supporting U.S. or international businesses preferred

• Remote work
• Full-time employment
• U.S. time zone alignment schedule
• Opportunity to work with a U.S.-based company
• Hands-on involvement in business growth initiatives and operational scaling projects