Contract Administrator

• Administer, interpret, maintain, review and negotiate commercial contracts on behalf of Contruent
• Support the full contract lifecycle for enterprise software and related services, from initial review and negotiation through execution, renewal, amendment and close-out
• Prepare, review, interpret and maintain enterprise SaaS contracts, including master services agreements, subscription agreements, order forms, renewals, amendments, statements of work, non-disclosure agreements, data processing agreements and procurement or vendor agreements
• Lead or support contract negotiations with customers and business partners in APAC and North America
• Review contractual terms and variations for commercial, operational, financial, privacy, security, insurance, liability, intellectual property, data protection, payment and termination issues
• Develop negotiation positions, fallback language, contract playbooks and approval recommendations
• Coordinate contract approval and signature processes
• Respond to contract enquiries and resolve issues with cross-functional and executive stakeholders
• Maintain contract records, metadata, obligations, approvals, renewal dates, amendments and supporting documentation
• Monitor contract milestones, renewals, extensions, expirations and termination requirements
• Prepare contract summaries, reports, risk analyses and management submissions
• Support customer security, privacy, procurement and vendor due-diligence reviews
• Identify improvements to contract administration workflows, reporting, approval processes and negotiation turnaround times
• Maintain evidence, documentation and process records for compliance reviews
• Provide commercially practical guidance and escalate material legal, financial or operational risks

• Minimum five years of relevant experience in commercial contract administration, contract management, procurement contracting, or a closely related role
• Demonstrated experience negotiating and administering enterprise SaaS software contracts in a technology or software organisation
• Demonstrated experience leading or supporting customer and vendor contract negotiations across both APAC and North America (NAM)
• Experience with the full commercial contract lifecycle, including drafting or reviewing terms, redlining, approvals, execution, renewals, amendments, extensions and close-out
• Experience working with cross-functional teams including Sales, Finance, Legal, Product, Security, Customer Success and executive leadership
• Strong understanding of commercial risk, contract governance, approval controls and practical application of company policies
• Experience reviewing privacy, data protection, security, procurement, insurance, liability and payment provisions in technology contracts
• Strong written and verbal communication skills
• Strong organisation, attention to detail and ability to manage multiple negotiations, deadlines and contract records simultaneously
• Ability to exercise sound commercial judgement, resolve issues constructively and escalate matters appropriately
• Relevant tertiary qualification in business, commerce, law, international relations, economics or a related discipline, or equivalent relevant experience
• Experience with Salesforce or another CRM and contract-lifecycle or commercial-operations system
• Experience with NetSuite, SAP Ariba, DocuSign, UpGuard or similar platforms
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Teams
• Experience supporting ISO 27001, SOC or similar compliance and audit programs
• Familiarity with Australian Privacy Principles, GDPR and U.S. privacy requirements
• Must have, or be able to obtain, the right to work in Australia

• Permanent, full-time employment
• Remote work arrangement stated in the heading
• Exposure to enterprise commercial transactions across APAC, North America, Europe and Australia
• Partnership with senior leaders and cross-functional teams on high-value customer and business agreements
• Opportunity to improve systems, processes and standards supporting global growth
• Collaborative organisation focused on practical outcomes, customer value and continuous improvement
• Reasonable adjustments available throughout the recruitment process