Deployment Engineer

• Deploy, configure, and optimize the company's security platform within enterprise customer environments
• Manage installation, upgrades, configuration, troubleshooting, and system administration activities
• Advise customers on implementation best practices and operational readiness
• Deliver knowledge transfer sessions and technical training for customers
• Troubleshoot complex technical issues with R&D, Technical Support, and Product Management
• Collaborate with Professional Services, Sales, Customer Success, and Solutions Engineering throughout the customer lifecycle
• Support strategic customer projects with technical expertise and implementation recommendations
• Share field experience and implementation best practices to drive process improvement
• Maintain customer satisfaction through professionalism, technical excellence, and a consultative approach

• At least 5 years of experience in a similar role involving technical consulting, deployment, or professional services within a software or cybersecurity company
• Strong knowledge of Linux/UNIX system administration
• Solid understanding of enterprise networking, including routing, switching, TCP/IP, and network architectures
• Hands-on experience with enterprise-grade firewall solutions (e.g., Check Point, Cisco, Palo Alto, Fortinet, Juniper, or similar technologies)
• Experience deploying and supporting enterprise security solutions
• Experience with cloud platforms (AWS, Azure, GCP) and cloud networking and security concepts
• Strong analytical and troubleshooting skills
• Excellent written and verbal communication skills in English
• Ability to communicate effectively with both technical and business stakeholders
• Strong consulting, presentation, and analytical skills, with excellent attention to detail
• Willingness to travel across the EMEA region, including at short notice, for up to 50% of working time
• Knowledge of Linux scripting languages, such as Python, Perl, and Bash/Shell (nice to have)
• Experience with REST APIs and automation (nice to have)
• Familiarity with virtualization technologies (nice to have)
• Experience with Software-Defined Networking (SDN), cloud networking, or virtual routing (nice to have)
• Experience with security automation and workflow technologies (nice to have)
• Knowledge of German, French, or another European language (nice to have)

• Professional growth opportunities
• Customer technical training and knowledge transfer
• Fully remote work arrangement