Quality Continuous Improvement, Greater Asia

• Deliver instructor-led, virtual, and blended quality training aligned with enterprise strategy
• Facilitate learning experiences that build technical capability and reinforce Quality requirements and culture
• Coach associates, leaders, and subject matter experts on Quality processes and standards
• Support onboarding, upskilling, remediation, and capability-building efforts
• Develop, execute, and evaluate training effectiveness strategies
• Provide expert training and coaching on investigations, root cause analysis, problem solving, documentation quality, risk-based decision-making, and closure of deviations and nonconformances
• Reinforce investigation standards, escalation expectations, documentation requirements, and inspection readiness
• Partner with process owners, site Quality teams, Central Quality, Learning & Development, and cross-functional stakeholders
• Maintain training governance, documentation, records, and audit and inspection readiness
• Identify training gaps, performance risks, and capability needs using data, stakeholder input, and observation
• Improve training content, delivery, and reinforcement mechanisms
• Contribute to training materials, facilitator guides, job aids, and capability-building resources
• Support CAPAs, effectiveness checks, and follow-up actions where training addresses quality or compliance gaps
• Facilitate Kaizen and structured problem-solving activities
• Promote continuous improvement, accountability, engagement, quality, and integrity standards
• Report to the Associate Director, BD Excellence Quality and GPO NC, RCA & PD

• University bachelor’s degree in Life Sciences, Sciences, Engineering or a related field is required
• MBA or equivalent business experience preferred
• 5+ years of experience in a regulated life science, medical device, pharmaceutical, biologics, or similar environment
• Familiarity with regulatory expectations, e.g. FDA and ICH
• Experience delivering Quality or technical training in regulated settings, including instructor-led, virtual, and blended learning
• Preferred experience supporting audit and inspection preparation, response readiness, or remediation activities
• Experience coaching associates, SMEs, and leaders
• Experience developing and supporting training effectiveness activities using observations, feedback, metrics, and other verification methods
• Strong facilitation, communication, and interpersonal skills
• Ability to engage diverse audiences, including senior leadership, in in-person and virtual settings
• Ability to work cross-functionally and influence stakeholders within a matrix organisation
• Strong organisational skills and attention to detail
• Experience in problem solving, continuous improvement, and Kaizen
• Ability to coach individuals and teams
• Ability to provide constructive feedback
• Credibility and professionalism in a regulated environment
• Strong personal accountability and disciplined execution
• Influence without authority and effective stakeholder partnership
• Learning agility, sound judgment, and problem-solving capability
• Willingness to travel domestically and internationally approximately 25–50%
• Is GA region based

• Face-to-face collaboration supporting learning, progress, and success
• Opportunities to learn, grow and thrive
• Equal Opportunity Employer