Site Reliability Engineer

• Deliver planned quarterly work, including platform optimisation, self-serve tooling, and platform rearchitecture
• Expand Tyk Cloud across regions and clouds while reducing operating costs
• Automate operations in Go, including building and maintaining custom Kubernetes operators
• Run platform services and databases, including MongoDB and Redis
• Improve observability by identifying important metrics and building dashboards and alerts
• Maintain runbooks and documentation
• Support security work such as SOC 2 audits
• Participate in an on-call rotation, initially one week in three and later one in four, Monday-Friday, 12 PM–12 AM UTC
• Respond to platform alerts and incidents, restore service, escalate or fix product bugs, and lead post-incident reviews
• Act as second-line support for Customer Success requests from customers
• Handle ad hoc Tyk Cloud requests from teams across the organisation

• 3+ years in SRE, platform or infrastructure roles, across more than one company or production platform
• Experience owning on-call and leading incidents independently
• Hands-on experience running production Kubernetes at scale, ideally EKS, including operating, upgrading and debugging large, multi-tenant clusters
• Experience designing and operating infrastructure on AWS, with Terraform or similar
• Ability to write, test and ship Go tooling or services
• Experience with Prometheus, Grafana, and logging systems
• Solid Linux and networking fundamentals, including DNS, TCP/IP, HTTP, TLS, and load balancing
• Clear communication across time zones and teams

• Unlimited paid holiday
• Total flexibility in working hours
• Employee share scheme
• Generous maternity and paternity leave
• Company retreats
• Remote working from anywhere in the world