Field Automotive Warranty Auditor

• Analyze automotive after-sales processes and verify the compliance of warranty files at dealerships
• Assess the compliance of repair work and document management against manufacturer standards
• Collect case data, plan field visits, and identify priority audit areas
• Conduct dealership audits covering repair orders, replaced parts, and manufacturer procedures
• Identify non-conformities, billing/claim anomalies, and opportunities for improvement
• Explain discrepancies to Warranty and After-Sales Managers and provide recommendations
• Co-develop an action plan with the After-Sales Manager
• Present audit findings and the action plan to dealership management
• Provide accurate reporting and respond to requests for advice from the dealer and agent network

• Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management
• Strong automotive mechanical and technical knowledge, enabling analysis of the consistency of repair and service files
• Proficiency in IT tools and Excel, including tracking and dashboard reporting
• Excellent communication, teaching, and diplomatic skills
• Methodical approach and strong analytical skills
• Ability to work independently and as part of a team
• Valid Category B driving licence
• Willingness to travel regularly
• This role focuses on automotive technology and processes and is not intended for financial or accounting audit profiles

• Company vehicle, with travel expenses covered
• Paid leave and additional reduction in working time (RTT) days
• Health and disability/life insurance coverage
• Works council benefits